Frequently Asked
Procurement Questions

We supply a focused portfolio of agricultural input products including:

• ▸Humic & Fulvic Acids -- Humic Acid, Potassium Humate, Bio Fulvic Acid, Mineral Fulvic Acid, Sodium Humate
• ▸Biostimulants -- Seaweed Extract, Amino Acid Fertilizers
• ▸Fertilizers -- Organic NPK, Chemical NPK, Crop-specific blends
• ▸Chelated Micronutrients -- EDTA and EDDHA series

Both solid and liquid formulations are available across all product lines.

Yes. Technical Data Sheets (TDS) and Safety Data Sheets (SDS) are available for all standard products. Submit an inquiry with your product interest and we will send the relevant documentation within one business day.

Yes, we provide samples for qualified buyers. Standard samples (100-500 g for solids, 500 ml for liquids) are available at no charge for most products. The buyer covers courier costs. Please allow 3-5 business days for sample dispatch after confirmation.

Standard grades include Potassium Humate (65%, 70%, 85% Humic Acid), Humic Acid Powder (50-90% HA), and Fulvic Acid (30-95% FA depending on mineral or bio source). Custom content levels can be produced to meet your market registration requirements.

MOQ varies by product type:

Mixed container orders may be accommodated -- contact us to discuss your specific requirements.

Pricing is volume-dependent and provided on a per-inquiry basis. We quote CIF, FOB, or EXW depending on your preference. Tiered pricing applies for larger volumes. Long-term supply agreements may qualify for preferential pricing. Please contact us with your target volume and destination port for a formal quotation.

Yes, mixed container (LCL or FCL) orders are available for buyers wishing to trial multiple product lines. Minimum quantities per SKU still apply, but we can work with you to consolidate shipments efficiently. Inform us of your product mix when requesting a quotation.

We accept the following payment methods:

• ▸T/T (Telegraphic Transfer) -- Most common. 30% deposit, 70% before shipment or against copy of B/L.
• ▸L/C (Letter of Credit) -- Accepted for orders above USD 20,000. Irrevocable L/C at sight preferred.
• ▸Western Union / PayPal -- Available for sample payments only.

For established long-term partners, extended payment terms may be available upon credit review.

We primarily invoice in USD (US Dollars). EUR and CNY may be accommodated on request. All invoices clearly state the agreed currency and exchange rate terms.

Yes. For new buyers, the standard term is 30% deposit upon order confirmation, with the remaining 70% paid prior to shipment or against a scanned copy of the Bill of Lading. This protects both parties and allows production to begin promptly.

We export to 30+ markets worldwide, including Europe, Southeast Asia, South Asia, the Middle East, Africa, South America and Oceania. Shipments originate from Changsha, China, with export via major Chinese seaports (Shanghai, Tianjin, Guangzhou) depending on cargo type and destination.

We support the following Incoterms 2020:

• ▸FOB (Free On Board) -- Most common for bulk orders
• ▸CIF (Cost, Insurance & Freight) -- Available for most destinations
• ▸EXW (Ex Works) -- Available for buyers with their own forwarder
• ▸CFR (Cost & Freight) -- Available on request

Please specify your preferred Incoterm when requesting a quotation.

Standard export documentation includes:

• ▸Commercial Invoice
• ▸Packing List
• ▸Bill of Lading (B/L)
• ▸Certificate of Origin (CO) -- Form A / FORM E / General CO
• ▸Phytosanitary Certificate (if required by destination)
• ▸SGS or third-party inspection report (on request)

Additional documents required by your country's customs authority can be arranged -- please advise in advance.

Standard packaging options include 1 kg, 5 kg, 10 kg, 20 kg, and 25 kg bags (woven PP or kraft paper with inner PE liner), as well as 1,000 kg jumbo bags (FIBC). Custom packaging sizes and materials are available for OEM orders. All pallets are export-fumigated and heat-treated (ISPM 15 compliant) where required.

Our quality management and product certifications include:

• ▸ISO 9001 -- Quality management system
• ▸OMRI Listed -- Selected products certified for organic use
• ▸SGS / Intertek -- Third-party inspection and testing available
• ▸REACH compliance documentation available for EU buyers

Certificate copies are available upon request. Contact us to confirm which certificates apply to your specific product of interest.

Yes. We can provide the technical dossier, composition analysis, safety data sheets, and origin documentation commonly required for agricultural product registration. We have prior experience supporting registration processes in the EU, Brazil, India, Southeast Asia and the Middle East. Please share your country's specific requirements and we will prepare the appropriate documentation package.

Each production batch undergoes in-house QC testing before release, covering active content, pH, solubility, moisture, and heavy metal limits. A Certificate of Analysis (COA) is issued per batch and provided with every shipment. Third-party pre-shipment inspection (SGS, BV, Intertek) can be arranged at buyer's request.

Lead times from deposit confirmation to cargo ready:

• ▸Standard products in stock: 3-7 business days
• ▸Standard products (production required): 10-20 business days
• ▸OEM / Custom formulations: 20-35 business days

Ocean freight transit times range from 7 days (Southeast Asia) to 30+ days (South America / East Africa) depending on destination port and routing.

For in-stock products, expedited dispatch within 48-72 hours is possible. Air freight is available for urgent small-volume orders. Please contact us directly to discuss your timeline -- we will advise on feasibility and any applicable surcharges.

Once your shipment departs, we provide the Bill of Lading number, vessel name, and estimated arrival date. For sea freight, you can track cargo via the shipping line's online portal. Our team proactively updates you at key milestones: cargo ready, vessel departure, and estimated arrival.

Our OEM / ODM service covers the full product development and supply chain:

• ▸Formulation -- Custom active content, physical form (granule, powder, liquid, wettable powder), and nutrient ratios
• ▸Packaging -- Custom bag sizes, materials, colors, and private-label printing
• ▸Labeling -- Your brand, logo, and regulatory text printed to specification
• ▸Documentation -- COA, TDS, SDS and registration support under your brand name

Yes. We sign a Non-Disclosure Agreement (NDA) before sharing any proprietary formulation details. Your custom product specifications, label design, and pricing are treated as strictly confidential and are never shared with third parties or other customers.

Yes. We develop crop-specific NPK blends, compound fertilizers with biostimulant additions (humic acid, amino acids, seaweed), and multi-nutrient chelated formulations. Share your target crop, growth stage, soil type, and application method and our agronomic team will recommend an optimized formulation.